Privacy Policy
New Hope Lutheran Church
Last Updated: November 6, 2026
At New Hope Lutheran Church, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or subscribe to our email communications.
By using our website, you acknowledge the privacy practices described below.
1. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website, including:
Contact Information: Your name, email address, phone number, and any information you choose to provide through our contact form.
Newsletter Subscriptions: Your name and email address when you sign up to receive church news, announcements, and updates.
Website Usage Information: Certain information may be collected automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and general website activity.
We only ask you to provide information that is relevant to your interaction with our church.
2. How We Use Your Information
We use the information collected through our website to:
Respond to questions, prayer requests, and other messages submitted through our contact form.
Send church newsletters, announcements, event information, and ministry updates to those who subscribe.
Communicate with visitors and members who have contacted us.
Understand how visitors use our website and improve their experience.
Maintain the security and functionality of our website.
We do not sell your personal information.
3. Contact Forms
When you submit a message through our website's contact form, we collect the information you provide so that we can respond to your inquiry.
Information submitted through the form may be processed and stored through Squarespace, our website provider, and may be delivered to authorized church personnel by email.
Submitting a contact form does not automatically subscribe you to our email newsletter.
Please avoid submitting highly sensitive personal information through our website's contact form.
4. Email Newsletters and Mailchimp
New Hope Lutheran Church uses Mailchimp, an email marketing service, to manage and distribute our newsletters and other email communications.
If you choose to subscribe to our mailing list, your email address and any other information you provide during signup will be processed and stored through Mailchimp.
We use this information to send church news, worship information, announcements, and upcoming event details.
Mailchimp may also collect information about email delivery and, depending on our settings, whether emails are opened or links are clicked. This information helps us understand the effectiveness of our communications.
You may unsubscribe at any time by clicking the "Unsubscribe" link included at the bottom of our newsletter emails.
For more information about Mailchimp's data practices, please visit Mailchimp's Privacy Statement.
5. Website Hosting, Cookies, and Analytics
Our website is built and hosted through Squarespace.
Squarespace uses cookies and similar technologies to help websites function properly, maintain security, and provide information about website performance and visitor activity.
Cookies are small files stored on your device when you visit a website. Depending on our website settings, these may include:
Essential Cookies: Necessary for basic website operation, security, and functionality.
Analytics Cookies: Help us understand how visitors find and use our website so we can improve our content and services.
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect how some website features function.
For more information, please review Squarespace's Privacy Policy and Cookie Policy.
6. Sharing Your Information
We respect the trust you place in us when sharing your personal information.
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers, including Squarespace and Mailchimp, as necessary to operate our website, process contact form submissions, and deliver email communications.
We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, and security of our church, website, or visitors.
7. Data Security and Retention
We take reasonable steps to protect the personal information entrusted to us against unauthorized access, loss, misuse, or disclosure.
Our website and email services are supported by third-party providers that maintain their own security measures.
However, no method of electronic communication or online storage can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested communications, fulfill church administrative purposes, or comply with applicable legal obligations.
8. Your Privacy Choices
You may contact us at any time to:
Request information about personal data you have provided to us.
Ask us to correct or update your contact information.
Request that we delete personal information, subject to applicable legal or administrative requirements.
Ask to be removed from our mailing lists.
To make a privacy-related request, please email office@newhopemelbourne.com.
You may also unsubscribe from our newsletter at any time using the link provided in our emails.
9. Third-Party Websites
Our website may contain links to external websites, including social media platforms, ministry resources, or other organizations.
These websites operate independently and may have their own privacy policies and information collection practices.
New Hope Lutheran Church is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review their privacy policies when leaving our site.
10. Children's Privacy
We value the privacy and safety of children and families.
Our website is intended to provide general information about our church, ministries, and activities. We do not knowingly collect personal information directly from children under the age of 13 through our website without appropriate parental consent.
If you believe a child has submitted personal information through our website without parental permission, please contact us so we can review the situation and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, technology, ministry activities, or applicable privacy requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
We encourage visitors to review this policy occasionally to stay informed about how we handle personal information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us.
New Hope Lutheran Church
870 Hollywood Boulevard
West Melbourne, FL 32904
Phone: (321) 768-1500
Email: office@newhopemelbourne.com
Website: https://www.newhopemelbourne.com/